Tuesday, April 16, 2013

SSS text-based service getting more popular

The Social Security System mobile phone transactions hit an all-time high of 601,936 last year. Said figure reflects a 106 percent increase from the previous year’s 291,600 transaction. This only proves that more members of the SSS are using the text-based facility to inquire about their contributions, benefits, loans and other concerns with the pension fund company. SSS has now more than 313,000 registered Text-SSS users as of end of December last year.

The Text-SSS was launched in February 2010, initially as a way for members to conveniently check their SSS contributions, loan balance and loan status through their cell phones. Enhancements introduced last year gave members a huge incentive to use the facility.

Since last year, the text-based service provided members with the facility to get updates on their sickness, disability, maternity, retirement, and funeral claims. The facility also gives members information on the required documents for registration, amendment of membership data and filing of benefit claims. The location of an SSS branch can also be checked through the facility and they can also send feedback on SSS programs and services.

For those who have not registered for Text-SSS yet, members can text their SS number and birthdate using the following format: SSS REG <SS number> <MM/DD/YY> and send to 2600. Each text message costs P2.50 for Globe and Smart subscribers and P2 for Sun Cellular subscribers.

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